 We work with luxury brands of all types across Canada and beyond.
Independent Brands
1 - 3 Units
Maintain a strong, clear brand presence.
Ensure customers experience your brand as you intend.
Identify untapped opportunities to grow sales and loyalty.
Franchise / Chain Brands
4 - 20 Units
Uncover why some units underperform.
Strengthen training and support for franchisees.
Ensure consistency with brand standards across all locations.
Large Groups
20+ Units
Maintain alignment and quality across your entire portfolio.
Improve oversight with clear visibility into each location’s performance.
Support brand reputation by addressing service gaps early.
Targeted Data Assessments for Brand Performance Optimization
Together, we’ll elevate your standards in every aspect, empowering you to excel in brand deliverables, performance, and impact where it matters most.
INSIDE BY SIDE BY NUMBERS
0
+
BRANDS TRANSFORMED BY REAL GROWTH
ACROSS THE GLOBE
0
+
MYSTERY SHOPPING VISITS DELIVERED
SINCE 2015
0
%
RETURN ON INVESTMENT
Investing just 0.0096% of revenue in mystery shopping can yield a 34,299% return and an equivalent 3.3% increase in revenue.
Start elevating your luxury service Standards today.
Starting with comprehensive assessments, our services are tailored to your brand’s unique needs, tackling operational challenges, and raising your service standards to new heights.
